Updated 19 January 2023
XX Place Health Centre is located on the ground and first floors of the Alderney Building on the site of Mile End Hospital in London E1. The building is owned and maintained by Bart’s Health NHS Trust. XX Place Health Centre is part of the Bromley by Bow Health Partnership which also includes the Bromley by Bow Health Centre and St Andrews Health Centre. At the time of our inspection the Bromley by Bow Health Partnership provider was in the process of registering a fourth location it had recently taken over. All of the practices are in Mile End East and Bromley by Bow PCN, within North East London ICS.
XX Place Health Centre holds a General Medical Services (GMS) contract jointly with Bromley by Bow Health Centre (a GMS contract is the contract between general practices and NHS England for delivering primary care services to local communities). These two practices sites share a patient information system and data set. XX Place Health Centre’s patient list size is 10,252.
The practice is registered with the Care Quality Commission to carry on the regulated activities of treatment of disease, disorder or injury, diagnostic and screening procedures, maternity and midwifery services, surgical procedures and family planning.
The practice’s opening hours are Monday to Friday 8am to 6.30pm and there is a duty doctor available 8am to 6.30pm. The doors remain open during this time and reception is staffed throughout the day for patients presenting in person to book and attend appointments. Extended hours services are from 6.30pm to 8pm Monday to Friday and Saturday 9am to 5pm, where patients are able to attend at one of five GP practices within in the primary care network locality. The phone lines are transferred to the Tower Hamlets Out Of Hours’ service when the phone lines are closed. Access for patients through online consultations are available throughout the week Monday to Friday 8am to 3pm.
The staff team at the practice include two partners one is the Director of Nursing and the other a GP (both female) working respectively seven and eight sessions per week; six salaried GPs (two female and four male) providing 27.5 sessions per week. Three practice nurses (female), and three health care assistants (female) covering 224.5 hours per week. There is a prescribing pharmacist, and a non-prescribing pharmacist, a first contact physiotherapist, Mental health nurse and a Care Co-ordinator. There is a practice manager and a practice manager assistant, seven administrative staff and ten patient assistants. XX Place is also a training practice and at the time of our inspection there were two practice nursing students, one undergraduate nurse, pharmacy students, two medical students and two GP registrars.
Information published by Public Health England shows that deprivation within the practice population group is in the third lowest decile (three of 10). The lower the decile, the more deprived the practice population is relative to others. The ethnic make-up of the practice area is 48% Asian, 37% White, 9% Black, 4% Mixed, and 2% Other.