Archived: Excel Care

All Inspections

29 February 2012

During an inspection looking at part of the service

We visited this service in November. As part of that review we spoke to people who use services and they were very happy with the care they received. This review was a follow up review to check that the service had taken action to address areas where they were non compliant with regulations. We did not speak to people who use services during this review.

See full summary of 29 February 2012 report See shortened summary of 29 February 2012 report

23 November 2011

During an inspection in response to concerns

We spoke to two people who were very positive about the support they received. They were both very happy with all aspects of the service they received. They said that staff turned up at the agreed times and treated them with respect. When we asked one person to tell us what they thought about the service, they said: "It's brilliant." This person said the service provided was much better than the service they had received previously from another provider.

See full summary of 23 November 2011 report See shortened summary of 23 November 2011 report