• Residential substance misuse service

Archived: Park View Project (Unity House)

45-47 Belmont Drive, Tuebrook, Liverpool, Merseyside, L6 7UW (0151) 228 9167

Provided and run by:
The Riverside Group Limited

Important: The provider of this service changed. See old profile

Latest inspection summary

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Background to this inspection

Updated 31 March 2017

Park View Project (Unity House) provides a residential rehabilitation programme for up to 17 men or women aged over 18 years.

Unity House is the second stage of a care pathway that follows the “12-step” programme for working with addiction. Detoxification from drugs or alcohol is not provided as part of the pathway, so clients who require this will have completed this before they come to Park View. Clients are initially placed at Park View Project (The Havens) where they complete steps one to five of the programme. This typically takes between 12 and 18 weeks. Once completed, clients are transferred to Park View Project (Unity House) where they carry out steps six to 12. Clients are typically at Unity House for up to three months. During both stages clients attend groups and one-to-one sessions within the services, and attend external 12-step meetings.

Following on from Unity House clients either move back into the community, or can go to a third stage of support provided by The Riverside Group Limited. This offers accommodation and support for up to a year, but is not required to be registered with the Care Quality Commission.

Unity House and The Havens share a manager, policies and procedures. Staff are mainly based on one site, but work across both. The manager became the registered manager shortly after the inspection.

The Riverside Group Limited provides Park View Project (Unity House). It was registered under The Riverside Group Limited on 11 April 2016 to provide accommodation for persons who require treatment for substance misuse.

A comprehensive inspection of Park View Project (Unity House) was carried out in July 2016. There were breaches of four regulations, and we issued two warning notices and two requirement notices. We carried out a focused inspection in September 2016 and found that the warning notices had been complied with. We issued a further requirement notice.

Overall inspection

Updated 31 March 2017

We do not currently rate independent standalone substance misuse services.

We found the following areas of good practice:

  • The provider had addressed concerns identified at previous inspections.
  • The building was clean and well maintained, and there were appropriate infection control measures in place.
  • There were adequate staff to provide the service. All clients had weekly one-to-ones with a member of staff as part of their recovery programme.
  • Records were stored safely and securely. Records for former clients were archived or destroyed appropriately.
  • Food was stored safely and hygienically.
  • Staff and the fire services could quickly identify which area of the building a fire alarm had been activated.
  • Clients were informed how to complain about the service. There were expected timescales for responding to and dealing with complaints, and these were monitored by the provider.