Archived: Park View Project (Havens)

Updated 21 November 2016

• The Riverside Group Limited provides Park View Project (Havens). It was registered under The Riverside Group Limited on 11 April 2016 to provide accommodation for persons who require treatment for substance misuse
• The project provides residential substance misuse services for adults aged from 18 years. The majority of clients are resident within the city of Liverpool area, although this is not a requirement of admission.
• Havens provides abstinent-based residential treatment in a 29 bed unit. This is delivered via a 12-step programme. The focus is on recovery from alcohol misuse however many clients have concurrent drug or other addictions also.
• There is a structured programme which includes group and individual therapy, participation in therapeutic activities, which include cooking and cleaning for the group and attendance at community based specialist addiction groups.
• There are no medical interventions offered during the admission except for registration with a local GP practice. Clients complete detoxification prior to admission. A requirement of the programme is to remain abstinent from alcohol, drugs, or non-prescribed medications for the duration of admission.
• The 12-step programme is delivered in two stages: the primary stage at Havens and the secondary stage at Unity House. Unity House is another residential substance misuse service in the same neighbourhood. It is also provided by Riverside Group Limited. Clients complete steps one to five of the 12-step programme at Havens then automatically transfer to the secondary stage at Unity House.
• Referrals are accepted from a range of services. These include the criminal justice system, GPs, mental health teams and local hospitals. Self-referrals are encouraged.
• When offered a place on the programme clients receive a tenancy agreement funded through housing benefit. There is an additional service charge funded by the client.
• At the time of this inspection, there was an interim manager in post. They were undertaking the role and responsibility of the registered manager. A permanent replacement was being recruited. There was an operations manager and a newly appointed team manager.
• The programme was available to men and women over the age of 18 years.

Updated 21 November 2016

This was an unannounced focused inspection. We went back to check on the progress that the provider told us they had made since our last inspection on 12 July 2016. At that time we issued a warning notice due to a breach of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 regulation 15 (premises and environment).

During this inspection, we assessed how the provider had addressed those issues raised. We found significant improvements had been made and that the provider had met the requirements of the warning notice. We found:

• The building was clean and well maintained

• a deep clean of the building had been undertaken

• an increase in domestic staff had been employed to establish cleaning routines and improve standards

• cleaning schedules and guidance for clients to follow were available

• the provider had replaced or refurbished all of the bathrooms and toilets

• furniture had been replaced and there was more on order.

We had not planned to review the progress that the provider had taken in relation to a requirement notice. However, we saw improvements had been made. Immediate remedial action had been taken and there was an action plan to address a range of fire safety improvements. The provider was due to meet with the landlord to review outstanding actions.

• An external fire contractor had undertaken a detailed fire risk assessment of the building

• the provider was addressing the fire assessment

• all fire doors were closing appropriately

• a detailed zone map was placed by the fire panel.