• Community
  • Community healthcare service

Herts SARC

98 Cotterells, Hemel Hempstead, Hertfordshire, HP1 1JQ (01707) 355444

Provided and run by:
Mountain Healthcare Limited

Latest inspection summary

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Overall inspection

Updated 28 August 2020

Herts SARC provides forensic medical examinations and some sexual health services for adults and children in Hertfordshire who have been sexually assaulted. Further details about the nature of the service provided at this location can be found in the ‘background’ section of the report from our initial inspection of this service we published in August 2019

We previously inspected Herts SARC in April 2019. At that time, we found the centre was providing safe, effective, responsive and caring services. The centre was well managed overall; however, we found there some minor breaches of regulations in relation to good governance. We required the provider to make some improvements.

The provider sent us an action plan setting out how they would make those improvements.

In June 2020 we carried out a desk-based review of the Herts SARC to follow-up on their progress against the action plan. This included a review of documentation sent by the service and a virtual meeting with the provider’s Director of Nursing and the registered manager of the Herts SARC on 29 June 2020. We did not visit the centre at this time owing to the restrictions on our inspection activity arising from the COVID-19 pandemic.

We found that the provider had completed all of their actions intended to address our findings from the initial inspection. We were confident that the provider’s governance processes at this location were effective and that there was no longer a breach of the relevant regulation.