Updated 11 August 2025
We carried out this announced on-site assessment on 27 August 2025.
Casa Suite Sexual Assault Referral Centre (SARC) offers clinical, practical and emotional support to adults and young people aged 16 and 17 who have experienced sexual assault including rape. The service is commissioned regionally and patients can be seen 24 hours a day, 7 days a week, either at this location or other SARC locations within the Yorkshire area.
The SARC is managed by Mountain Healthcare Limited and is commissioned jointly by the NHS and the police. The centre is staffed by forensically trained clinicians and crisis workers.
During the inspection we spoke with the manager, the associate head of healthcare, the regional contracts director, a crisis worker and one of the forensic nurse examiners. We checked the premises for access, fire safety and cleanliness. We reviewed the SARC’s policies and procedures, and other records about how the service was managed.
We assessed 10 quality statements in total under the safe, effective, caring, responsive and well-led key questions.
We found the provider had met the regulations and evidence showed that people received a good standard of care and treatment. There were effective systems in place to ensure patient safety, including safeguarding vulnerable people and managing risks to patients and staff. Staff understood the importance of gaining consent from patients and ensured this was kept under review during their examination.
Patient records we reviewed were detailed, contemporaneous and clearly outlined the care and treatment given by staff. The premises were well maintained, and infection prevention and control were managed effectively. There was a systematic programme of clinical and internal audits to monitor quality.