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Rose Cottage Nursing Home Good

The provider of this service changed - see old profile

Inspection Summary


Overall summary & rating

Good

Updated 22 January 2019

About the service: Rose Cottage Nursing Home is a nursing care home that provides accommodation and personal or nursing care to people aged 65 and over. There were 18 living at the service at the time of the inspection.

People’s experience of using this service:

• At our last inspection we rated the service Good. At this inspection we found the evidence continued to support the rating of Good. However, we have made a recommendation about the effectiveness of the quality assurance systems being used to monitor the quality of care being delivered. This was because the quality auditing tools being used to monitor the service had not always been effective in identifying potential risks to people. This had no impact on people as they were supported by an established staff team who knew people well and how they should be supported.

• Feedback from people and their relatives about the care people received was positive. They complimented the caring nature of staff and felt that the service was well-led.

• People praised the approach of staff and stated that they felt their relatives were safe living at Rose Cottage Nursing Home.

• People’s needs had been assessed and their support requirements were recorded in detail to provide staff with the guidance they needed to support people.

• People were supported to have maximum choice and control of their lives.

• Effective systems were in place to manage people’s medicines so that they received them safely and on time.

• People were supported to access health care services and to maintain a healthy lifestyle.

• Sufficient numbers of staff were available to ensure people’s safety and well-being. New staff were suitably vetted and trained before they supported people.

• Staff had a good understanding of people’s needs and had been trained to carry out their role. They understood their responsibility to report concerns and poor practices.

• The registered manager worked alongside staff which enabled them to have a good understanding of people’s current needs.

The service met the characteristics of Good in four of the five key questions and an overall rating of Good. More information is in ‘Detailed Findings’ below.

Rating at last inspection: Good (Last report was published on 24 June 2016).

Why we inspected: This was a planned inspection based on the previous rating at the last inspection.

Follow up: The rating of this inspection and the information and intelligence that we receive about the service will determine the timeframe of our next inspection.

Inspection areas

Safe

Good

Updated 22 January 2019

The service remained safe.

Details are in our Safe findings below.

Effective

Good

Updated 22 January 2019

The service remained effective.

Details are in our Effective findings below.

Caring

Good

Updated 22 January 2019

The service remained caring.

Details are in our Caring findings below.

Responsive

Good

Updated 22 January 2019

The service remained responsive.

Details are in our Responsive findings below.

Well-led

Requires improvement

Updated 22 January 2019

The service was not always well-led.

Details are in our Well-Led findings below.