• Care Home
  • Care home

Ashley Court

Overall: Good read more about inspection ratings

6-10 St Peters Road, Poole, Dorset, BH14 0PA (01202) 715902

Provided and run by:
Healthcare Homes (LSC) Limited

Latest inspection summary

On this page

Our current view of the service

Good

Updated 3 March 2026

Ashley Court provides accommodation, personal and nursing care for up to 60 people. At the time of our inspection there were 60 people using the service. The service provides care and support to older people, some of whom were living with dementia. The inspection was carried out between 10 and 16 March 2026.

This inspection was prompted by concerns we received about the safety of care provision. However, we found this service to be safe, effective, caring, responsive and well-led.

Safeguarding procedures were in place to ensure people were protected from avoidable harm. Accidents and incidents were analysed and trends and patterns identified to help prevent a recurrence.Audits were completed to monitor the safety and quality of the service. Actions were taken in response to audit findings. People’s medicines were managed safely. Staff told us they felt supported to give feedback and were treated equally. Staff treated people with kindness, empathy and compassion and respected their privacy and dignity.Appropriate referrals had been made to other health professionals when needed.Governance systems were in place to ensure oversight of the service.

People's experience of the service

Updated 3 March 2026

People were supported by a consistent team of staff who knew people well. People appeared relaxed and comfortable in the presence of staff. Relatives told us they were happy with the staff and care provided by the service.Comments included, “I am so pleased. I feel like I've made a good choice right at the beginning”, “We have nothing but praise for everyone at the home, from the manager and admin staff to the nursing personnel for their friendliness and courtesy at all times. Their care of [person] has been wonderful, we've never had any worries that [person] wasn't being looked after and they let us know if there are any concerns. We thoroughly recommend Ashley Court Care Home”, “The care is second to none”, and “I'm very happy with everything. [Person] is living their best life.”