Horsford Dental Practice

We undertook a follow-up off-site inspection on 6 November 2025. This was carried out to review the actions taken by the registered provider to improve the quality of care and to assess whether the practice was meeting legal requirements.

We had previously undertaken an announced on-site inspection of Horsford Dental Practice on 16 June 2025. We had found the registered provider was not providing well-led care and was in breach of regulation 17 Good Governance of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.

During our follow-up inspection, we found the practice had met regulations.

The practice now had effective systems to identify and manage risks, including infection prevention and control.

Recruitment procedures reflected current legislation and there was now a culture of continuous improvement.

The practice is in Horsford in Norfolk and provides private dental care and treatment for adults and children.

There was step-free access to the practice and car parking spaces available near the practice.

The practice had 3 treatment rooms. At the time of our inspection, there was a total of 7 staff, of which there were 2 dentists who were the owners, 2 qualified dental nurses, 1 trainee dental nurse and 2 receptionists.

The service provides cosmetic treatments, which are not in scope of CQC regulation and are not covered in our inspection.

We carried out this announced on-site inspection on 16 June 2025.

We found the practice had not met all regulations.

Patients’ care and treatment was provided in line with current guidance.

Patients were treated with dignity and respect and at the time of our inspection, could access care, support and treatment when required.

Infection control procedures in place were generally effective.

The practice had some systems to identify and manage risks. Improvements were needed to ensure that all risks were identified and managed appropriately.

Recruitment procedures generally reflected current legislation. Improvements were needed to ensure a culture of continuous improvement.

The practice is in Horsford in Norfolk and provides private dental care and treatment for adults and children.

There was step-free access to the practice and car parking spaces available near the practice.

The practice had 3 treatment rooms. At the time of our inspection, there was a total of 7 staff, of which there were 2 dentists who were the owners, 2 qualified dental nurses, 1 trainee dental nurse and 2 receptionists. We gathered feedback from staff and spoke to a range of staff during our inspection.

The service provides cosmetic treatments, which are not in scope of CQC regulation and are not covered in our inspection.

The provider was not complying with Regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. Full details of the regulation the provider was not meeting are within the inspection findings below.

We have asked the provider for an action plan in response to the concerns found at this inspection.