We carried out a review of the data available to us about Merrymeet Residential Care Home on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Merrymeet Residential Care Home, you can give feedback on this service.
We found the following examples of good practice.
The premises were clean and well-maintained. Staff followed cleaning schedules to ensure all areas of the home were regularly cleaned.
We saw staff wore PPE as appropriate.
Tests for COVID-19 were being carried out in line with good practice guidance, where possible.
Visits to the home were restricted at the time of this inspection, in accordance with local infection control guidance. During this time staff were supporting people to stay in contact with their relatives and friends via the telephone calls. One person was supported to attend a regular meeting 'on-line' due to the usual face-to-face meetings being cancelled during the pandemic.
Merrymeet residential care home was providing accommodation and personal care to 19 people with a mental health diagnosis at the time of the inspection. The home is set within the community of Salford and accommodates up to 19 people in one adapted building. The bedrooms are split over two floors and are for single use; most rooms have an en-suite toilet. There are two lounges, a dining room, kitchen and an accessible secluded garden.
People’s experience of using this service and what we found
People’s outcomes were consistently good, and people’s feedback confirmed this. One person told us, “This is my home and the staff are really good to you. I feel safe living here. You have staff here day and night if you wanted anything.” Another person said, “I am happy living here. The best place I’ve ever been.”
People told us they felt safe. Staff had a good understanding of how to safeguard people from abuse.
Person-centred care was promoted and people told us the staff knew them well and responded to their needs in a person-centred way.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People told us staff were kind and sensitive. One person said, “The staff know me well and what I like and don’t like. I get on with them, they listen to me and respect me.”
The service was well led. Governance and quality assurance systems used provided effective oversight and monitoring of the service.
Staff spoke positively about how the service was managed and one staff member told us, “We work well as a team and we all get on. The home is well-led and I would recommend the home.”
The service continued to meet the characteristics of Good in all areas.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was good (published 24 January 2017).
Why we inspected
This was a planned inspection based on the previous rating.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.
This was an unannounced inspection that took place on the 22 January 2017. There were 19 people using the service at the time of the inspection.
This was the first rated inspection for this service using the Care Quality Commission (CQC) new methodology.
We last inspected this service on 21 August 2014 and found the service was compliant in the areas inspected.
The home had a manager who was registered with the CQC. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act and associated Regulations about how the service is run.
Staff were able to demonstrate their understanding of the safeguarding and whistle-blowing procedures and knew what to do if they suspected that abuse had occurred.
We found that people were cared for by sufficient numbers of suitably skilled and experienced staff who were safely recruited. We saw that staff had received the essential training to enable them to do their job effectively.
People were happy with the care and support they received and spoke positively of the caring attitude of the staff. Staff we spoke with had a good understanding of the care and support that people required.
Food stocks were good and meals provided were varied and nutritionally balanced. People spoken with confirmed the food was good and there were plenty of choices offered.
We found system for managing medicines was safe and we saw how staff worked in cooperation with other health and social care professionals to ensure that people received appropriate care and treatment.
We saw there were risk assessments in place for the safety of the premises. The home was clean and well maintained. Procedures were in place to prevent and control the spread of infection.
People’s care records contained enough information to guide staff on the care and support required. People and their relatives were involved and consulted about the development of their care plans. This helped ensure the wishes of people who used the service were considered and planned for.
Appropriate arrangements were in place to assess whether people were able to consent to their care and treatment plans. The provider was meeting the requirements of the Mental Capacity Act 2005 (MCA) and the Deprivation of Liberty Safeguards (DoLS).
To help ensure that people received safe and effective care systems were in place to monitor the quality of the service provided. Regular checks were undertaken on all aspects of running the home.