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Parklands Lodge Requires improvement

Inspection Summary


Overall summary & rating

Requires improvement

Updated 10 February 2021

Parklands Lodge is a purpose built service and provides residential and nursing care to older people, including those living with dementia. The service was supporting 33 people at the time of the inspection.

We found the following examples of good practice.

• People were admitted to the service safely. People were tested for COVID-19 prior to their arrival and were cared for in their own room for an initial period of ten days.

• A safe visiting procedure was in place and followed. Any visitors to the service had their temperature taken and completed a health screening questionnaire. Physical visits to the home were facilitated for people's relatives in times of exceptional circumstances, such as end of life care.

• The service was registered for regular testing to ensure people and staff were tested frequently. The service also carried out additional testing if people or staff presented with symptoms.

• Policies, procedures and equipment were in place to maintain infection control and support the needs of the people using the service. The service worked in partnership with external professionals such as Infection Control Teams to help implement best practices.

Further information is in the detailed findings below.

Inspection areas

Safe

Requires improvement

Updated 10 February 2021

Further information is in the detailed findings below.

Effective

Requires improvement

Updated 10 February 2021

Caring

Requires improvement

Updated 10 February 2021

Responsive

Good

Updated 10 February 2021

Well-led

Good

Updated 10 February 2021