The Care Quality Commission
  • Doctor
  • Independent doctor

Westleigh Surgery

Overall: Good read more about inspection ratings

4-12 Westleigh Lane, Leigh, Lancashire, WN7 5JE (01942) 483960

Provided and run by:
Health First ALW Community Interest Company

Important: This service was previously registered at a different address - see old profile

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Westleigh Surgery on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Westleigh Surgery, you can give feedback on this service.

18 October 2021

During a routine inspection

This service is rated as Good overall.

We carried out an announced comprehensive inspection on 18 October 2021.

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? – Good

We carried out an announced inspection at Westleigh Surgery on 18 October 2021. This inspection was part of the CQC inspection programme to check whether the provider was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

The provider offers NHS Health checks and screening for the diagnosis and prevention of disease for NHS providers and for private companies. They also work with Public Health Wigan, to deliver Flu and COVID-19 Vaccinations.

Our key findings were:

  • The provider had good systems to manage risk so that safety incidents were less likely to happen. When they did happen, the provider learned from them and improved their processes.
  • Patient identity checks were in place including higher level checking where the provider determined this was necessary.
  • The provider reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence-based guidelines.
  • All patient data was encrypted and securely stored.
  • Staff involved and treated people with compassion, kindness, dignity and respect. Feedback reviewed highlighted high levels of satisfaction.
  • Patients could access care and treatment from the provider within an appropriate timescale for their needs.
  • Information about the provider and how to raise concerns was available.
  • There was a strong focus on innovation, continuous learning and improvement at all levels of the organisation.

We saw the following outstanding practice:

  • Westleigh Surgery bank staff worked with a number of practice nurses at various sites throughout Wigan Borough, including nursing homes, to deliver the COVID-19 vaccination. They were commissioned by the local Clinical Commissioning Group (CCG) to manage and deliver training for this. This has supported, developed and increased the vaccinator workforce by enabling practice staff to continue their work in practice. This supported the timely delivery of the COVID-19 vaccination across the Wigan Borough footprint.

Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care