The Care Quality Commission
  • Dentist
  • Dentist

Bhandal Dental Practice - 735 Hagley Road West

735 Hagley Road West, Quinton, Birmingham, West Midlands, B32 1DJ (0121) 422 3134

Provided and run by:
Balbir Singh Bhandal, Amrik Singh Bhandal & Baljit Singh Bhandal

All Inspections

During an assessment under our new approach

We carried out this announced on-site inspection on 16 July 2026.

We found the practice had met regulations.

The practice had effective systems to identify and manage risks, including infection prevention and control.

Staff had the skills, knowledge and experience to carry out their roles.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

Bhandal Dental Practice - 735 Hagley Road West is part of Bhandal Dental Group a dental group provider. The practice is in Birmingham and provides NHS and private dental care and treatment for adults and children.

There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.

The practice had 2 treatment rooms. At the time of our inspection, there was a total of 6 staff, of which there was 1 dentist, 1 dental therapist, 3 dental nurses (including 1 trainee dental nurse) and the practice manager. We gathered feedback from and spoke to a range of staff during our inspection.

19 July 2013

During a routine inspection

We spoke with six people who used the service. They were all generally pleased with the service and provided examples of good practice. One person who joined the service a year ago told us, 'The dentist has gone out of his way to look after me'. Another person told us that they were, 'Very pleased' about their treatment. People confirmed that the dentists always explained their treatment options to them and that they were involved in making decisions about their treatment.

We observed two dentists each treat a person. They took care to make a thorough examination and discussed treatment options as well as providing reassurance and advice about dental care and health.

We found that there were good arrangements for making sure that people using the service were kept safe. The staff had received training in adult and child protection and relevant contact numbers were available for staff to report concerns.

We found that there were good arrangements for infection control at the practice. These included the use of protective equipment and procedures for keeping the premises and the instruments clean.

There were good arrangements for making sure that standards were monitored and improved, where necessary. These included surveys, audits of services and equipment and regular staff meetings.