The Care Quality Commission
  • Dentist
  • Dentist

Bhandal Dental Practice - 990 Bristol Road

990 Bristol Road, Northfield, Birmingham, West Midlands, B31 2PE (0121) 475 2666

Provided and run by:
Balbir Singh Bhandal, Amrik Singh Bhandal & Baljit Singh Bhandal

All Inspections

During an assessment under our new approach

We carried out this announced on-site inspection on 2 November 2026.

We found the practice had met regulations.

The practice had effective systems to identify and manage risks, including infection prevention and control.

Staff had the skills, knowledge and experience to carry out their roles.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

Bhandal Dental Practice - 990 Bristol Road is part of Bhandal Dental Group a dental group provider. The practice is in Birmingham and provides NHS dental care and treatment for adults and children.

There provider was unable to provide step free access to the practice due to the layout of the building, however a portable ramp was available.

The practice had 3 treatment rooms. At the time of our inspection, there was a total of 14 staff, of which there were 3 dentists, 3 dental nurses, 3 trainee dental nurses, 2 dental therapists, 2 receptionists and the practice manager. We gathered feedback from and spoke to a range of staff during our inspection.

15 November 2013

During a routine inspection

We spoke to four people using the service. We also spoke to six staff and looked at five staff files. We reviewed documents associated with the running of the service.

People told us they were happy with the treatment they received. They felt able to discuss their treatment plans with their dentist. People received care that was assessed and delivered in line with their needs. People were given oral care advice where necessary. One person told us: 'I have been coming here for years and so have generations of my family.'

People could be confident that their safety was maintained. Staff had the skills and knowledge to recognise abuse (or the risk of abuse) and report it.

The risk of infection was managed appropriately. People told us they thought the practice was always clean and staff told us they had enough personal protective equipment to reduce the spread of infection.

The practice undertook activities to monitor the quality of the service it provided. People told us they were asked for their opinions and suggestions were acted on. Staff were supported to make comments on the service and information was shared in staff meetings. One staff member said: 'I can make suggestions to the dentist or the manager and if it is a good suggestion it would be acted on.' This demonstrated that the provider conducted audits to ensure that any shortfalls in the service could be addressed.