• Dentist
  • Dentist

Bhandal Dental Practice - 298a-c Foleshill Road

298a-c Foleshill Road, Coventry, West Midlands, CV6 5AH (024) 7668 6690

Provided and run by:
Balbir Singh Bhandal, Amrik Singh Bhandal & Baljit Singh Bhandal

All Inspections

During an assessment under our new approach

We carried out this announced on-site inspection on 18 August 2025.

We found the practice had met regulations.

The practice had effective systems to identify and manage risks, including infection prevention and control.

Staff had the skills, knowledge and experience to carry out their roles.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

The practice is in Coventry and provides NHS and private dental care and treatment for adults and children.

There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.

The practice had 16 treatment rooms. At the time of our inspection, there was a total of 94 staff, of which there were 21 dentists – including 2 foundation dentists, 1 sedationist, 1 endodontist,1 orthodontist, 48 dental nurses – including 21 trainee dental nurses, 7 dental therapists, 1 orthodontic therapist, 11 receptionists, 3 administrators, 1 treatment co-ordinator and 2 practice managers. We gathered feedback from staff and spoke to a range of staff during our inspection, including 3 dentists, 4 dental nurses, 2 receptionists and the practice managers.

The service provides cosmetic treatments, some of which are not in scope of CQC regulation and are not covered in our inspection.

 

4 June 2013

During a routine inspection

During our visit on 4 June 2013 we met with the practice manager, dental staff and two patients. We also contacted seven patients by phone after our visit.

We noted the practice operates in a culturally diverse area of Coventry. The practice provides information in different formats to help meet the language needs of people.

Patients described the practice as being welcoming and friendly. Patients spoke very positively about the quality of the service they received. They told us:

“She’s lovely (the dentist). I am a very nervous patient…she listens…I can’t say a bad thing about her.”

“Staff are very helpful and friendly.”

“I’m a bit dental phobic…they understand anxiety and have taught me to relax over the years.”

“I changed address and moved dentist so it would be easier, but I’ve come back to Bhandal…I have confidence in Bhandal surgery.”

"I can't praise Mr Bhandal enough...he's very pleasant and explains everything."

During our visit we saw the practice was clean and tidy. Processes were in place to ensure that equipment was safe to use and high levels of cleanliness maintained.

We looked at the systems the practice has for ensuring quality and safety. We were satisfied that there were good systems in place to monitor and where necessary, improve practice.