The Care Quality Commission
  • Dentist
  • Dentist

Bhandal Dental Practice - 58 Bunbury Road

58 Bunbury Road, Northfield, Birmingham, West Midlands, B31 2DW (0121) 475 2223

Provided and run by:
Balbir Singh Bhandal, Amrik Singh Bhandal & Baljit Singh Bhandal

Important: The provider of this service changed. See new profile

All Inspections

During an assessment under our new approach

We carried out this announced on-site inspection on 05 October 2026.

We found the practice had met regulations.

The practice had effective systems to identify and manage risks, including infection prevention and control.

Staff had the skills, knowledge and experience to carry out their roles.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

Bhandal Dental Practice – 58 Bunbury Road is part of Bhandal Dental Group a dental group provider. The practice is in Birmingham, West Midlands and provides NHS and private dental care and treatment for adults and children.

There was step-free access to the practice via a portable ramp and car parking spaces available, near the practice.

The practice had 4 treatment rooms. At the time of our inspection, there was a total of 12 staff, of which there were 4 dentists, 5 dental nurses (including 2 trainee dental nurses), 2 receptionists and the practice manager. We gathered feedback from and spoke to a range of staff during our inspection.

18 November 2013

During a routine inspection

To reach our judgements we spoke to three people using the service. We also spoke to four staff and looked at four staff files. We reviewed documents associated with the running of the service.

People told us they were happy with the treatment they received. They felt able to discuss their treatment plans with their dentist. People received care that was assessed and delivered in line with their needs. People were given oral care advice where necessary. One person told us: 'I felt the dentist had time for me and explained my treatment.'

People could be confident that their safety was maintained. Vulnerable adults and children who may be at risk of abuse could be confident that staff had the skills to recognise abuse (or the risk of abuse) and report it. One person told us: 'I feel safe here.'

The risk of infection was managed appropriately with the arrangements that were in place in the practice. People told us they thought the practice was always clean. Staff told us they had enough personal protective equipment to reduce the spread of infection.

The practice undertook activities to monitor the quality of the service it provided. People told us they were asked for their opinions. We saw that suggestions were acted on. Staff felt able to make suggestions and information was shared in staff meetings. One staff member said: 'I can make suggestions to the manager she will look into it and if appropriate will adopt it in the practice.' This demonstrated that the provider conducted audits to ensure that any shortfalls in the service could be addressed. They also listened and acted on feedback.