• Dentist
  • Dentist

Bhandal Dental Practice - 32 John Street

32 John Street, Rowley Regis, West Midlands, B65 0EP (0121) 559 1034

Provided and run by:
Balbir Singh Bhandal, Amrik Singh Bhandal & Baljit Singh Bhandal

All Inspections

During an assessment under our new approach

We carried out this announced on-site inspection on 16 September 2026.

We found the practice had met regulations.

The practice had effective systems to identify and manage risks, including infection prevention and control.

Staff had the skills, knowledge and experience to carry out their roles.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

Bhandal Dental Practice - 32 John Street is part of Bhandal Dental Group a dental group provider. The practice is in Rowley Regis, West Midlands and provides NHS and private dental care and treatment for adults and children.

The practice was unable to provide step-free access to the practice or ground floor treatment rooms due to the layout of the building. The provider would recommend a practice nearby which was fully accessible to those with disabilities or mobility issues.

The practice had 2 treatment rooms. At the time of our inspection, there was a total of 8 staff, of which there were 2 dentists, 1 dental nurse who was also the practice manager, 2 trainee dental nurses, 1 dental therapist, 2 receptionists and the practice manager. We gathered feedback from and spoke to a range of staff during our inspection.

9 February 2012

During a routine inspection

This dental practice location is a small dental practice, owned and operated by three people who also own a number of other practices. This dental practice is situated in a residential street not far from Blackheath town centre. The practice is made up of a small team which includes a dentist, nurses and a receptionist.

This practice provides a full range of general dental assessments and treatments.

The practice location only has one treatment room that is in use at the present time. This treatment room is situated on the first floor which means that the practice can not offer treatment to people with mobility restrictions or who may use wheelchairs.The manager told us that if a person with mobility restrictions rang for an appointment they would give details of their practices nearby who could meet their needs.

People receiving care and treatment from this practice location pay independently or can access their dentistry through NHS costs. The practice has a current contract with the NHS to provide NHS dental care to people.

As part of our review we spoke with four people during our inspection visit and two people by phone. People spoke highly of this dentist practice. People were satisfied with the care and treatment they had received. Below are a few comments people made;

'It is a small dentist practice. I like that as they can give the 'personal touch'.

'When I first phoned the receptionist was really friendly and helpful, that made me feel at ease straight away'.

'I am a very nervous patient but they make me feel at ease. They explain things to me and give me choices'.

'The are really friendly and helpful. They explain things well to me'.

'I have got no concerns or complaints. I am happy with the service they provide'.

Evidence that we gathered during this review confirmed that people are assessed to decide what dental and oral healthcare needs they may have. Treatments that people may need are discussed with them and are carried out in a satisfactory way.

Overall we found good practices regarding infection control and cleaning procedures which demonstrated compliance in this area.