The Care Quality Commission
  • Dentist
  • Dentist

Bhandal Dental Practice - 820 Washwood Heath

820 Washwood Heath, Ward End, Birmingham, West Midlands, B8 2NW (0121) 783 2147

Provided and run by:
Balbir Singh Bhandal, Amrik Singh Bhandal & Baljit Singh Bhandal

All Inspections

During an assessment under our new approach

We carried out this announced on-site inspection on 10 April 2026.

We found the practice had met regulations.

The practice had effective systems to identify and manage risks, including infection prevention and control.

Staff had the skills, knowledge and experience to carry out their roles.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

Bhandal Dental Practice - 820 Washwood Heath is part of Bhandal Dental Group a dental group provider. The practice is in Birmingham and provides NHS and private dental care and treatment for adults and children.

There was step-free access to the practice.

The practice had 2 treatment rooms. At the time of our inspection, there was a total of 5 staff, of which there were 2 dentists, 2 dental nurses and 1 receptionist. We gathered feedback from staff and spoke to a range of staff during our inspection.

17 February 2012

During a routine inspection

As part of our review, we spoke with one person who was at the practice for treatment when we visited and spoke with three people on the telephone following our visit.

15 surveys were returned to us from people who used the service telling us their views about the Dental Practice and the service they had received.

Comments included:

"They explain everything to you and the likely outcome, they are polite and courteous''.

"They are always willing to accommodate my wishes, very friendly staff''.

'I have been with this dentist for a very long time, if it was no good I would not come here, I am very happy with the service''.

Other comments from people are included in the main body of the report.

We were able to see other information about the checks on the practice in the form of the most recent infection control audits. We saw records relating to the treatment and assessments undertaken by the dentist to ensure the dentist had the relevant information about each individual.

People told us they felt involved in making decisions about their dental care and was given the information they needed to be able to look at all their options.

There were arrangements in place to deal with emergency including training for staff.

The information we obtained from our contact with people and the surveys returned to us, told us in general people were happy with the treatment they received.