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Maxted Meaden Dental Practice

All reports

Inspection report

Date of Inspection: 25 February 2013
Date of Publication: 11 May 2013
Inspection Report published 11 May 2013 PDF

Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 25 February 2013, observed how people were being cared for and talked with people who use the service. We talked with staff.

Our judgement

People were cared for by staff who were supported to deliver care and treatment safely and to an appropriate standard.

Reasons for our judgement

Staff received appropriate professional development.

The practice kept individual personal folders for each member of staff. We noted that these contained a copy of the annual professional registration certificate.

We asked the practice manager whether there were processes in place for new staff induction and ongoing staff appraisals. She told us they had not employed any new staff for many years, but the practice required new staff to undertake a period of induction in the form of a buddying system. We were shown the annual appraisal documentation for two of the practice nurses.

We asked the practice manager how the practice supported staff with regards to maintaining standards and training. We were advised that the practice provided in-house training in medical emergencies and basic life support on a yearly basis and we saw certificates to evidence this. We saw several staff certificates of attendance for several British Dental Association CPD (continuing professional development) courses; including safeguarding, radiology, infection and decontamination training. We saw that training records were kept and regularly updated for each staff member.