Updated 24 September 2026
Date of assessment: 7 October to 12 October 2026.
Garsewednack Residential Home provides care and support for up to 21 older people. At the time of our assessment, 20 people were using the service.
This assessment was carried out to check the provider had made improvements following our last assessment in February 2026 when we identified breaches of regulation relating to safe care and treatment, premises and equipment and the management of the service.
At this assessment we found the breaches of regulation relating to safe care and treatment and premises had been met. However there remained a breach of regulation for management of the service and we identified a new breach of regulation relating to staff training.
A new manager had been recently employed and had applied for registration with the Commission. They had identified areas for improvement and were making changes at the home. This included introducing a new electronic care planning system and developing a new schedule for auditing all aspects of the service.
However, there were gaps in staff training; while the manager and provider were aware of the gaps no action had yet been taken to address these. Staff responsible for administering medication had not undergone competency checks. Records to monitor staff training and supervision were out of date or had not been developed.
Processes for completing person-centred mental capacity assessments required improvement. People had a healthy and varied diet and access to outdoor spaces and fresh air. However, opportunities for meaningful activities and gentle exercise were not always sufficient.
Care plans and risk assessments had been updated and now provided a better overall view of people’s needs. Where people had specific health conditions staff had appropriate guidance to support them.
People and relatives were kept up to date with any changes. Relatives told us the communication had improved and they were able to speak with the manager or seniors if they needed to.
Feedback from all stakeholders was positive. Everyone had confidence the changes being implemented were positive and would improve people’s experiences. The provider and manager responded positively to our feedback. They took action to address a number of concerns during and following the assessment, including employing a contractor to investigate the hot water supply issue and identifying training providers.
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