The Care Quality Commission
  • Doctor
  • GP practice

Shefa Medical Practice

Overall: Good read more about inspection ratings

Sparkenhoe Street, Leicester, Leicestershire, LE2 0TA (0116) 295 7835

Provided and run by:
Shefa Medical Practice

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Shefa Medical Practice on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Shefa Medical Practice, you can give feedback on this service.

15 February 2020

During an annual regulatory review

We reviewed the information available to us about Shefa Medical Practice on 15 February 2020. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

17 Sep 2018

During a routine inspection

This practice is rated as Good overall.

The key questions at this inspection are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? - Good

We carried out an unannounced comprehensive inspection at Location name on 17th September 2018. The inspection was completed due to the practice not being inspected since the change in registration.

At this inspection we found:

  • The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines.
  • Feedback from patients was mainly positive reporting they felt listen
  • Staff involved and treated patients with compassion, kindness, dignity and respect.
  • Patients found the appointment system easy to use and reported that they were able to access care when they needed it.
  • There were governance systems to ensure patients were treated safely and efficiently.
  • There was a strong focus on continuous learning and improvement at all levels of the organisation.
  • The nurses were well supported within the practice with the lead GP doing random supervision of clinics. The GP provided feedback on the sessions, positive or negative.
  • The practice offered patients a range of ENT (ear, nose and throat) services by a trained doctor on site.
  • Nurses and training doctors were well supported within the practice and had regular supervision sessions providing positive or negative feedback.

The areas where the provider should make improvements are:

  • The practice should ensure safeguarding information is recorded for all vulnerable patients.
  • Improve the system for identifying carers and ensure it is recorded on patient’s records.

Professor Steve Field CBE FRCP FFPH FRCGP
Chief Inspector of General Practice

Please refer to the detailed report and the evidence tables for further information.