Background to this inspection
Updated
22 February 2022
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
As part of CQC’s response to the COVID-19 pandemic we are looking at how services manage infection control and visiting arrangements. This was a targeted inspection looking at the infection prevention and control measures the provider had in place. We also asked the provider about any staffing pressures the service was experiencing and whether this was having an impact on the service.
This inspection took place on 07 February 2022 and was announced. We gave the service one days’ notice of the inspection.
Updated
22 February 2022
About the service: Summer Lane Nursing Home is a nursing and residential home. It was providing personal and nursing care to 100 older people at the time of the inspection. The service is on three floors. In general, the ground floor provides nursing and residential care, the first floor provides some residential care as well as support to people who are living with dementia, and the top floor is a small residential unit.
People’s experience of using this service:
• There were enough staff to meet people’s needs. A number of people we spoke with during our inspection told us that staff were busy at times. We highlighted this to the registered manager.
• Staff felt supported by the management team, and received training, induction and supervision so that they could effectively perform their roles.
• People were supported by staff who were kind and respectful. People and their relatives were positive about staff.
• People were protected from the risk of harm as far as possible. Information was available for staff to enable them to manage risks safely. Policies, procedures and checks were in place to protect people and staff.
• People's medicines were administered as prescribed and managed safely by competent staff.
• The environment was bright, clean and well maintained, with points of interest and sensory objects for people to interact with. Plans were in place to refresh some areas of the building.
• People were supported by staff to eat and drink enough to maintain a balanced diet. We received mainly positive feedback about the meals provided at the service.
• People were supported to participate in a wide range of activities, and individual’s choices were respected.
• People’s care records were up to date and provided relevant information and guidance for staff.
• Staff carried out checks and audits regularly at the service. Actions had been identified and continued to be addressed to improve the service and provide high quality care.
• People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in place at the service supported this practice.
• More information is in our full report.
Rating at last inspection: Good (report published 6 March 2017)
Why we inspected: This was a planned inspection based on the rating at the last inspection.
Follow up: We will continue to monitor the service through the information we receive. We will visit the service in line with our inspection schedule, or sooner if required.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk