You are here

Aldergrove Manor Nursing Home Good

Inspection Summary


Overall summary & rating

Good

Updated 10 June 2021

About the service

Aldergrove Manor Nursing Home is a residential care home providing personal and nursing care people, some of whom may have dementia or learning disabilities. The service can support up to 70 people. At the time of the inspection there were 62 people living at the home.

Aldergrove Manor accommodates 70 people across two floors, each of which has separate adapted facilities. The ground floor accommodates people receiving nursing care and upstairs specialises in providing care to people living with dementia.

People’s experience of using this service and what we found

People and relatives told us they felt people were safe. Staff knew how to identify signs of potential abuse and report any concerns. The management team had reported concerns to the local authority and notified us of any incidents, as required by law. Risk’s to people’s health, well-being and safety were assessed and managed and any changes were recorded to ensure staff provided people with safe, consistent support. There were enough staff to meet people’s needs and respond to any incidents and staff had been recruited safely. People received their medicines as prescribed and systems used to manage medicines were safe. Where incidents had taken place the management team had reviewed them and shared any learning or improvements with the staff team. Infection control procedures were in place to protect people from the risks of cross infection.

People, relatives and staff felt the home was well managed. The acting manager had been in post since November 2020, as the registered manager had taken a leave of absence. People and relatives told us they found the acting manager to be approachable and accessible. Staff we spoke with felt well supported in their roles and felt the home provided a good standard of care. The management team conducted quality audits to ensure people’s experience of care was positive and took action where required. Staff at the home worked in partnership with local agencies, to ensure people’s individual needs were met. Relatives had been supported to visit their loved ones throughout the pandemic and spoke positively about the support provided by the management and staff teams.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was good (published 24 January 2018).

Why we inspected

The inspection was prompted in part by notification of a specific incident. Following which a person who used the service died. This incident is subject to a criminal investigation. As a result, this inspection did not examine the circumstances of the incident.

The information CQC received about the incident indicated concerns about the management and staff knowledge of Do Not Attempt Cardiopulmonary Resuscitation (DNACPR). This inspection examined those risks.

We undertook a focused inspection to review the key questions of safe and well-led only.

We reviewed the information we held about the service. No areas of concern were identified in the other key questions. We therefore did not inspect them. Ratings from previous comprehensive inspections for those key questions were used in calculating the overall rating at this inspection.

We found no evidence during this inspection that people were at risk of harm from this concern. Please see the safe and well-led sections of this full report.

We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.

The overall rating for the service has remained good. This is based on the findings at this inspection.

You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Aldergrove Manor Nursing Home on our website at www.cqc.org.uk.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

Inspection areas

Safe

Good

Updated 10 June 2021

The service was safe.

Details are in our safe findings below.

Effective

Good

Updated 10 June 2021

Caring

Good

Updated 10 June 2021

Responsive

Good

Updated 10 June 2021

Well-led

Good

Updated 10 June 2021

The service was well-led.

Details are in our well-Led findings below.