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Inspection report

Date of Inspection: 12 February 2013
Date of Publication: 22 March 2013
Inspection Report published 22 March 2013 PDF

Overview

Inspection carried out on 12 February 2013

During a routine inspection

People spoke very highly of the services and staff at Berkshire Health Limited. They told us consultants discussed various treatment options with them and made them feel involved in their treatment. One person commented "the staff are so caring and they treat me like an individual." Another person said "the nurses and consultants here treat me with great sensitivity and concern. I value the time I have with my consultant."

We found people were involved in making decisions about their care and these decisions were documented. Care and treatment were provided by trained and competent staff. Arrangements were in place for clinical supervision and there were good opportunities for professional development. Although the facilities were clean, there were inadequate arrangements for preventing and controlling the spread of infection as required by Code of Practice on the prevention and control of infections and related guidance, under the Health and Social Care Act 2008. There were also inadequate systems in place for monitoring the quality of services.

In this report the name of a registered manager appears who was not in post and not managing the regulated activities at this location at the time of the inspection. Their name appears because they were still a Registered Manager on our register at the time of this inspection. We have advised the provider of what they need to do to remove the individual's name from our register.