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Inspection Summary

Overall summary & rating


Updated 4 September 2019

About the service:

Fairfield Playcentre provided predominantly support to children to participate in activities, with focus on positive behavioural support with minimal physical care support required. At the time of this inspection there were four children receiving a few hours of support each week.

Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.

People's experience of using this service:

The service placed the children and their families at the heart of the support they provided. Each family was provided with support usually for a few hours each week, however the amount of support provided was flexible and based on each child and their family’s current circumstances. A relative that contacted us felt their child was safe and although suggesting an improvement for planning summer holiday support, trusted the way the service worked with their child and themselves.

Staff were safely recruited, well trained and supported with core and personalised training programmes, which were geared to the specific needs of children and their families at any given time. Staff were provided with clear guidance about how to report any concerns about neglect or abuse. A local authority commissioner who contacted us said that the service kept children safe. CQC had not received any concerns about the safety or wellbeing of children being supported.

Children were supported safely, and risks regarding their support needs was assessed and met. The service did not administer medicines to anyone and this was made clear to families using the service.

The registered manager regularly kept the standard of the service provided under review along with oversight from the board of trustees of the service.

For more details, please see the full report which is on the CQC website at

Rating at last inspection: At the last inspection in February 2017 the service had been rated as good in all key questions.

Why we inspected: This was a scheduled inspection, based upon the last rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

Inspection areas



Updated 4 September 2019

The service was safe

Details are in our Safe findings below.



Updated 4 September 2019

The service was effective

Details are in our Effective findings below.



Updated 4 September 2019

The service was caring

Details are in our Caring findings below.



Updated 4 September 2019

The service was responsive

Details are in our Responsive findings below.



Updated 4 September 2019

The service was well-led

Details are in our Well-Led findings below.