- Dentist
Pelaw Dental Clinic
Assessment report published 20 November 2025
Contents
Judgements
Our view of the service
We carried out this announced on-site inspection on 4 November 2025.
We found the practice had met regulations.
The practice had effective systems to identify and manage risks, including infection prevention and control.
Staff had the skills, knowledge and experience to carry out their roles.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
Pelaw Dental Clinic is part of Riverdale, a dental group provider. The practice is in Gateshead,
Tyne And Wear and provides NHS and private dental care and treatment for adults and children.
There was step-free access to the practice and on-street parking was available near the practice.
The practice had 2 treatment rooms. At the time of our inspection, there was a total of 8 staff. We gathered feedback from staff and spoke to a range of staff during our inspection, including 2 dentists, 1 dental nurse, the receptionist and the practice manager. One of the group’s Compliance Officers and the Compliance Manager were also at the inspection, supporting the team.
People's experience of this service
Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. We did not receive any direct patient feedback.
Patient feedback collected by the practice provided a positive view of the dental team and care provided by the practice.
The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.