The Care Quality Commission
  • Doctor
  • GP practice

Orrell Park Medical Centre

Overall: Good read more about inspection ratings

Trinity Church, Orrell Lane/Rice Lane, Liverpool, Merseyside, L9 8BU (0151) 525 3051

Provided and run by:
SSP Health GPMS Ltd

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Orrell Park Medical Centre on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Orrell Park Medical Centre, you can give feedback on this service.

19 November 2019

During an annual regulatory review

We reviewed the information available to us about Orrell Park Medical Centre on 19 November 2019. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

14 August 2017

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Orrell Park Medical Centre on 14 August 2017. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • Orrell Park Medical Centre is situated in a health centre shared with other community clinics. There is disabled access, a hearing loop and translation facilities.

  • There were systems in place for reporting and recording significant events.
  • Staff were aware of current evidence based guidance. Staff had been trained to provide them with the skills and knowledge to deliver effective care and treatment.
  • Information about services and how to complain was available. Improvements were made to the quality of care as a result of complaints and concerns.
  • Patients we spoke with said there had been improvements in the appointment system and it was now easier to make an appointment. Urgent appointments were available the same day.
  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
  • The provider was aware of the requirements of the duty of candour.

Professor Steve Field CBE FRCP FFPH FRCGP

Chief Inspector of General Practice