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Archived: Tancred Hall Nursing Centre

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Inspection report

Date of Inspection: 7 June 2012
Date of Publication: 29 June 2012
Inspection Report published 29 June 2012 PDF

Overview

Inspection carried out on 7 June 2012

During a routine inspection

Many of the people at Tancred Hall Nursing Centre were unable to tell us about their

experiences, because they had complex needs which meant that we were not able to communicate with them about this. Instead we spent time observing mealtimes and how people were assisted with their meals and how care was being provided throughout the day. We also used a formal way to observe people in this review, to help us understand how people's needs were supported. We call this the 'Short Observational Framework for Inspection' (SOFI).

We spoke with one relative during our visit who spoke very highly about the home. They told us that they are able to visit the home at anytime and that their relative was �so much better� since they came to live at the home. They also told us that it had been �the best decision� they had made. They said �The care here is very good.�

We did not have the opportunity to speak with any other relatives or any visiting health professionals. We did speak with staff at the home. Staff we spoke with told us that they were confident that the home was moving in the right direction under the new management team.