The Care Quality Commission
  • Doctor
  • Independent doctor

Chelsea Outpatient Centre

280 Kings Road, Chelsea, London, SW3 5AW (020) 7881 4114

Provided and run by:
Chelsea Outpatient Centre LLP

Important: The provider of this service changed. See old profile

All Inspections

5 November 2012

During a routine inspection

People we spoke with were satisfied with their care and treatment at this location. They reported that they were treated with respect. They understood the treatment and/or tests that they were undergoing and had been involved in making decisions about their care. People were very satisfied with the care from staff.

People told us that they could voice their opinions about the service as well as ask for more information. We saw that people were given enough information about the service and were involved in making decisions about what care and treatment they would receive.

People were cared for in a safe environment by staff who had received the necessary training. There were procedures in place to deal with emergencies. The centre had systems in place to ensure that people were protected from the risk of infection. There was evidence that there was an effective process to review and monitor the quality and safety of the service provided.