• Dentist
  • Dentist

Archived: Buck, Pracny and Strass

195 Finney Lane, Heald Green, Cheadle, Cheshire, SK8 3PX (0161) 437 4040

Provided and run by:
Buck, Pracny and Strass Dental Practice

Important: The provider of this service changed. See new profile

All Inspections

6 August 2013

During a routine inspection

We spoke with two people who were visiting the practice during our inspection. People were complimentary about the service they received. Some of the comments we received were 'They provide an excellent service,' 'I can't speak highly enough of the staff,' 'I have never wanted to make a complaint, I am absolutely satisfied with the care' and 'We think they are great here.'

We were told that treatment options were discussed with people and any questions were fully answered.

We were told that people had their privacy and dignity respected. One person said 'Privacy and dignity is always respected, all consultations are done in the surgery in private.'

We looked at the cleanliness of the practice and the safety processes that they had in place to protect the health of their patients. People told us that the dental practice was always clean and tidy when they attended.

We looked at their complaints procedure and found that it was clear and was available for people to access.