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Inspection carried out on 7 December 2012

During a routine inspection

We spoke to service users at the visit. All patients we spoke to were happy with the care and treatment they received. Patients reported that they were 'very happy' and 'well cared for'. They reported the staff to be 'very friendly'. Patients were aware of the costs of treatment and had received written information. People requiring treatment will have a consultation and proposed treatments discussed with them in confidence. Evidence from written feedback showed that people were satisfied with the service and their involvement in making decisions about care and treatment.

Inspection carried out on 18 January 2012

During a routine inspection

People using the service told us that they were given sufficient information about their treatment and were satisfied with the care they received. People felt safe at the practice and had their privacy and dignity respected by staff at all times.