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Inspection report

Date of Inspection: 7 December 2012
Date of Publication: 15 February 2013
Inspection Report published 15 February 2013 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 7 December 2012, observed how people were being cared for and talked with people who use the service. We talked with staff.

Our judgement

People who use the service were protected from the risk of abuse because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening. Overall, the provider was meeting this outcome.

Reasons for our judgement

Patients we spoke to said they felt safe and cared for at the practice.

The practice had appropriate policies and protocols in place relating to safeguarding children and vulnerable adults. The practice also had the contact details for the local safeguarding teams. Staff were aware of what to do if a safeguarding alert needed to be raised.

Evidence was seen of training in safeguarding for children. Children were seen on Saturdays by a specialist children's dentist who had received training in child protection. The practice also had plans in place for training of staff in safeguarding for vulnerable adults.