28 January 2016
During a routine inspection
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Sinha Medical Practice on 28 January 2016. Overall the practice is rated as good.
The Sinha Medical Practice was inspected on 27 May 2015 and rated as inadequate. The issues found within the practice were so significant as to warrant urgent closure of the service through a Section 30 order of the Health and Social Care Act 2008. From July 2015 the practice re-opened under a new provider McLaren Perry Limited. .
Our key findings across all the areas we inspected were as follows
- Staff understood and fulfilled their responsibilities to raise concerns, and to report incidents and near misses.
- Risks to patients were assessed and well managed.
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Previously published data was not available for the practice but the year to date data that was available showed patient outcomes were on target to meet the national average.
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A programme of continuous clinical and internal audit was being developed which was to be used to monitor quality and to make improvements.
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Not all staff had undertaken the necessary training needed to keep the practice safe including infection control, safeguarding and basic life support. However, a date was set for this training to be undertaken.
- Patients said they were treated with compassion, dignity and respect.
- Urgent appointments were usually available on the day they were requested.
- The practice had a number of policies and procedures to govern activity.
- The practice had an active patient participation group which was in the process of being developed further.
The areas where the provider must make improvements are:
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Ensure all staff receive the training needed to keep patients safe including safeguarding, infection control and chaperone training.
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Ensure all staff who carry out chaperone duties have received a Disclosure and Barring Service (DBS) check.
In addition the provider should:
- Follow up the actions identified in the infection control audit undertaken in June 2015.
Professor Steve Field CBE FRCP FFPH FRCGP
Chief Inspector of General Practice