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Inspection carried out on 11 February 2014

During a routine inspection

We spoke with one person who used the service and they told us that they had been using Christopher Dental Care for a number of years and were happy with the service it provided. The person told us that they were given information about their own dental care that met their needs. They also told us that if they required treatment, their treatment options were discussed with them.

We found that people were treated with dignity and respect and were given adequate information about their treatment planning. We found that people were involved in making decisions about the treatment they required. We also found that treatment was delivered in a way that met people's needs. We found that arrangements were in place to deal with medical emergencies.

We found that suitable arrangements were in place to ensure adequate measures were in place in relation to cleanliness and infection control and appropriate checks had been conducted on staff to ensure they were of good character. We found that the provider had suitable arrangements in place to deal with people's complaints.