Updated 15 March 2023
We undertook a follow up focused inspection of Fulham Dental Care on 22 February 2023. This inspection was carried out to review the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a CQC inspector who had remote access to a specialist dental advisor.
We had previously undertaken a comprehensive inspection of Fulham Dental Care on 11 January 2023 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing well-led care and was in breach of regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
You can read our report of that inspection by selecting the 'all reports' link for Fulham Dental Care dental practice on our website www.cqc.org.uk.
When 1 or more of the 5 questions are not met we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the areas where improvement was required.
As part of this inspection we asked:
- Is it well-led?
Our findings were:
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made significant improvements in relation to the regulatory breach we found at our inspection on 11 January 2023. There were now effective systems and processes to assess and monitor quality, and mitigate risks related to undertaking of regulated activities.
Background
Fulham Dental Care is in the London Borough of Hammersmith and Fulham and provides private dental care and treatment for adults and children.
The practice is within a building comprising of 3 split-levels and access to treatment rooms require the navigation of a few steps. Car parking spaces, including dedicated parking for disabled people, are available near the practice. The practice has made reasonable adjustments to support patients with access requirements.
The dental team includes 3 dentists, an orthodontic specialist, 2 dental nurses, a dental hygienist, a practice manager and a receptionist. The practice has 3 treatment rooms.
During the inspection we spoke with the principal dentist, a dental nurse and the practice manager. We looked at practice policies, procedures and other records to assess how the service is managed.
The practice is open:
Monday & Thursday 10am to 7pm
Tuesday & Wednesday 9am to 6pm
Friday 9am to 4.30pm
Saturday 9.30am to 3pm.