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Immediate Care Medical Services

This service was previously registered at a different address - see old profile

Inspection Summary

Overall summary & rating

Updated 24 May 2018

Immediate Care Medical Services (ICM) is operated by Immediate Care Medical Services Limited. The service is based in Birmingham, West Midlands, and provides patient transport services and event cover across central England and the UK.

Our inspection on 2 February 2018 lasted one day and covered two of the five domains. This was to assess whether the patient transport services provided by ICM were safe and well led. We did not inspect safe and well led domains using all key lines of enquiry.

The provider operated from one location split between two premises. The office was based in an office block in Birmingham. The vehicles, resources and equipment were held in an industrial garage based in Smethwick. We did not inspect the industrial garage or vehicles and equipment contained within. We inspected the office base only as part of this inspection.

Ted Baker

Chief Inspector

Inspection areas


Updated 24 May 2018


Updated 24 May 2018


Updated 24 May 2018


Updated 24 May 2018


Updated 24 May 2018

Checks on specific services

Patient transport services

Updated 24 May 2018