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Inspection report

Date of Inspection: 20 January 2014
Date of Publication: 27 February 2014
Inspection Report published 27 February 2014 PDF

Overview

Inspection carried out on 20 January 2014

During a routine inspection

On the day of our inspection there were 3 young people living at The Bungalow which meant the service was operating at full capacity. Two of the young people living at the service were not able to express their views and one young person was unwell and was in bed on the day of our visit. We were able to observe how staff interacted with the people living at the home and spoke to relatives of all three young people following our inspection. None of the relatives we spoke to had any issues with privacy or dignity issues. One relative we spoke to told us, "The care is delivered in a kind but skilled manner". Another relative we spoke to said, "(Name) gets a choice up to a point. For example (name) can choose the clothes he wants to wear and where he goes out".

We looked at all three care plans. We found these were person centred and up to date. People's needs were assessed and care and support was planned and delivered in line with their individual care plan.

We saw that guidelines were in place for staff for the use of the equipment that was in place. We spoke to staff who were happy that they had the relevant knowledge and training to use the equipment needed.

We found evidence that there was an effective recruitment process in place and found policies to back the process up.

The provider had an effective system in place to identify, assess and manage risks to the health and safety of people using the service and others.