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Archived: Stoke Integrated Treatment Substance Misuse Service: Hope St - Prescribing T3

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Inspection report

Date of Inspection: 28 January 2014
Date of Publication: 25 February 2014
Inspection Report published 25 February 2014 PDF


Inspection carried out on 28 January 2014

During a routine inspection

Hope Street is part of the Stoke integrated substance misuse service. The service provides support and treatment to people who have a drug or alcohol addiction, assisting people to recover from their addition.

There are two registered managers refered to in this report. This is because Sandra Eden has moved to another position within the company but has yet to submit a formal notification to us.

We found that people who used the service had consented to their treatment and recovery plans.

Care, treatment and support were based on people's individual needs. A person who used the service said, "All the support is based on what you identify you can achieve".

Hope Street provided a clean and hygienic environment both in respect of the treatment and testing services and the.

There were sufficient suitably qualified and skilled staff to meet people's needs. Some staff believed the workload was becoming unmanageable.

The provider had systems in place to monitor and assess the quality of the service provided.