Updated 12 August 2020
We undertook a follow-up desk based focused review of Peachcroft Dental Practice on 4 August 2020.
This review was carried out to review, in detail, the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The review was carried out by a CQC inspector who had remote access to a specialist dental adviser.
We undertook a comprehensive inspection of Peachcroft Dental Practice on 2 October 2019 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing well-led care and was in breach of Regulations 15, 17 and 19 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for Peachcroft Dental Practice on our website www.cqc.org.uk.
When one or more of the five questions are not met, we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the area where improvement was required.
This desk-based review was undertaken during the Covid 19 pandemic. Due to the demands and constraints in place because of Covid 19 we reviewed the action plan and asked the provider to confirm compliance after a reasonable interval, focusing on the area where improvement was required.
As part of this inspection we asked:
- Is it safe?
- Is it well-led?
Our findings were:
Are services safe?
We found this practice was providing safe care in accordance with the relevant regulations.
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breaches we found at our inspection on 2 October 2019.
Background
Peachcroft Dental Practice is in Abingdon and provides NHS and private treatment to adults and children.
Car parking spaces, including spaces for blue badge holders, are available, in a public car park, at the front the practice.
The practice is based on the first floor above a retail business. New patients are advised of the stairs when they make contact with the practice.
The dental team includes four dentists, one receptionist and five dental nurses (two which are also the assistant practice manager and practice manager).
The practice has four treatment rooms of which three are in use.
The practice is owned by a partnership and as a condition of registration must have a person registered with the Care Quality Commission as the registered manager. Registered managers have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated regulations about how the practice is run.At the time of inspection, the practice manager was going through the application process to become the registered manager.
The practice is open:
Monday to Friday 9.00am to 1.00pm and 2.00pm to 5.00pm.
Our key findings were:
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Systems and processes were put in place to assess, monitor and mitigate the risks relating to the health, safety and welfare of service users and others who may be at risk.
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Recruitment procedures were established to ensure only fit and proper persons are employed.