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Inspection report

Date of Inspection: 27 September 2011
Date of Publication: 2 November 2011
Inspection Report published 2 November 2011 PDF

People should be given the medicines they need when they need them, and in a safe way (outcome 9)

Meeting this standard

We checked that people who use this service

  • Will have their medicines at the times they need them, and in a safe way.
  • Wherever possible will have information about the medicine being prescribed made available to them or others acting on their behalf.

How this check was done

Our judgement

People were helped to take the medication they needed in a safe way.

Overall, we found that Tusker House was meeting this essential standard.

User experience

We did not speak with people using the service about this outcome at this inspection.

Other evidence

We saw that new guidance had been written to tell staff when they should help people take their medication that was prescribed to be taken ‘as required’. There were no gaps in the medication records and handwritten entries had been checked and signed by two staff members to reduce the risk of errors.

Medication had been dated to show when it had been opened so that staff would know when it needed to be used by. Medication that had been unused was being regularly returned to the chemist.