Updated 4 April 2023
We undertook a follow-up focused inspection of Adelphi Dental Centre on 15 March 2023. This inspection was carried out to review the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a CQC inspector and was supported by a specialist dental advisor.
We had previously undertaken a focussed inspection of Adelphi Dental Centre on 14 June 2022 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing safe, effective, or well-led care and was in breach of regulations 12 and 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
You can read our report of that inspection by selecting the 'all reports' link for Adelphi Dental Centre on our website www.cqc.org.uk.
When 1 or more of the 5 questions are not met, we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the areas where improvement was required.
At the follow-up inspection, carried out on 4 October 2022, we found the provider had made a number of improvements, but some areas required further focus, to bring the practice into full compliance with regulations 12 and 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for Adelphi Dental Centre on our website www.cqc.org.uk.
The provider sent us a further action plan, and we carried out a final follow-up inspection on 15 March 2023, to make checks that sufficient improvement had been achieved.
As part of this inspection, we asked:
- Is it safe?
- Is it effective?
- Is it well-led?
Our findings were:
Are services safe?
We found this practice was providing safe care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breaches we found at our inspection on 4 October 2022.
Are services effective?
We found this practice was providing effective care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breaches we found at our inspection on 4 October 2022.
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breaches we found at our inspection on 4 October 2022.
Background
Adelphi Dental Centre is in Preston, Lancashire and provides NHS and some private dental care and treatment for adults and children.
There is level access to the practice for people who use wheelchairs and those with pushchairs. Car parking spaces are available at the practice. The practice has made reasonable adjustments to support patients with specific needs.
The dental team includes 2 dentists, 5 dental nurses, 1 dental therapist, a receptionist and a practice manager. The practice has 3 treatment rooms.
During the inspection we spoke with 2 dentists, 2 dental nurses, the dental therapist, and the practice manager. We looked at practice policies, procedures and other records to assess how the service is managed.
The practice is open Monday, Wednesday, and Thursday from 8.30am to 5.30pm; Tuesday from 8.30am to 7pm; and on Friday from 8.30am to 5pm.