• Dentist
  • Dentist

Archived: Stanstead Road Dental Practice Limited

138 Stanstead Road, London, SE23 1BX (020) 8291 5211

Provided and run by:
Stanstead Road Dental Practice Limited

Important: The provider of this service changed. See new profile

Latest inspection summary

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Overall inspection

Updated 14 February 2020

We undertook a follow up focused inspection of Stanstead Road Dental Practice on 9 December 2019. This inspection was carried out to review in detail the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.

The inspection was led by a CQC inspector who was accompanied by a specialist dental adviser.

We undertook a comprehensive inspection of Stanstead Road Dental Practice on 9 May 2019 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing safe or well led care and was in breach of Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. These included Regulation 12 -Safe care and treatment and Regulation 17 - Good governance. You can read our report of that inspection by selecting the 'all reports' link for Stanstead Road Dental Practice on our website www.cqc.org.uk.

As part of this inspection we asked:

• Is it safe?

• Is it well-led?

When one or more of the five questions are not met we require the service to make improvements.

Our findings were:

Are services safe?

We found this practice was providing safe care in accordance with the relevant regulations.

The provider had made improvements in relation to the regulatory breaches we found at our inspection on 9 May 2019.

Are services well-led?

We found this practice was providing well-led care in accordance with the relevant regulations.

The provider had made improvements in relation to the regulatory breaches we found at our inspection on 9 May 2019.

Background

Stanstead Rd Dental Practice Limited is in the London borough of Lewisham and provides NHS and private dental treatment to adults and children. There is level access for people who use wheelchairs and those with pushchairs. Car parking spaces are available near the practice for limited periods during the day.

The dental team includes three dentists, two dental nurses, one trainee dental nurse, two receptionists, one practice manager.

The practice is owned by a company and as a condition of registration must have a person registered with the Care Quality Commission as the registered manager. Registered managers have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated regulations about how the practice is run. The registered manager at Stanstead Rd Dental Practice Limited is one of the company directors. A registered manager is legally responsible for the delivery of services for which the practice is registered

Our key findings were:

  • Staff knew how to deal with emergencies. Appropriate medicines and life-saving equipment were available.
  • The provider had systems to help them manage risk to patients and staff.
  • The clinical staff provided patients’ care and treatment in line with current guidelines.
  • The appointment system took account of patients’ needs and emergency provision.
  • The provider had effective leadership and a culture of continuous improvement.
  • Staff felt involved and supported and worked as a team.
  • The provider asked staff and patients for feedback about the services they provided.
  • The provider had information governance arrangements.
  • The practice had arrangements for receiving and responding to patient safety alerts, recalls and rapid response reports issued by the Medicines and Healthcare products Regulatory Agency, the Central Alerting System and other relevant bodies, such as Public Health England.