The Care Quality Commission

Archived: Red Rose Dental Group - Moor Road Dental Practice

7 Moor Road, Orrell, Wigan, Greater Manchester, WN5 8ND

Provided and run by:
Red Rose Dental Group

Important: The partners registered to provide this service have changed. See new profile

All Inspections

20 November 2012

During a routine inspection

We spoke with three patients who were visiting the practice for their dental care and treatment during our visit. They were very complimentary about the service they received. One patient told us “The staff are fantastic. They are friendly and approachable.” Another patient named their dentist and told us “they are brilliant.”

We found that people were involved in their care and treatment decisions. Patients told us they were given good information about their care and treatment and everything was fully explained. They also said they were able to ask questions. One person said “They are very upfront about the cost of my treatment.”

We found that patients were being treated in a clean and well organised environment. The practice had procedures in place to ensure that the national standards for controlling infection were met. Patients told us that the practice environment and equipment was always clean.

Patients told us that they had confidence in their dentists and the nurses. We saw that staff had appropriate training and there was an effective system in place to monitor the quality of care.