2 September 2013
During a routine inspection
People were treated in an environment that was clean and hygienic. All staff had undertaken training in infection control and understood their responsibility in reducing the risk and spread of infection.
Staff received appropriate professional development. This ensured they met their continual professional development (CPD) points in order to maintain their professional membership with the General Dental Council (GDC).
People felt they had been given sufficient information about their care and treatment. A medical history was taken from each person and any allergies or medical conditions were recorded and discussed during the initial appointment.
People were given aftercare advice following treatment, which included who to contact in an emergency. There was emergency equipment available and staff had received basic life support training.
There were effective systems in place to reduce the risk of infection. The dental nurse was able to describe the decontamination process to us and provided evidence to show that checks were carried out on the equipment used.
There were effective systems in place to monitor the quality of the service. Staff meetings took place monthly to discuss the feedback that people had provided and any improvements that could be made.