• Care Home
  • Care home

Primrose House

Overall: Requires improvement read more about inspection ratings

2 Crowhall Lane, Felling, Gateshead, Tyne and Wear, NE10 9PU (0191) 495 0585

Provided and run by:
Primrose House Ltd

Important: The provider of this service changed. See old profile
Important:

We served a warning notice on Primrose House Ltd on 23 September 2026 for failure to meet the regulations related to having effective governance and oversight of the service. 

Overview

Report published: 6 November 2026

  • Safe

    Requires improvement

  • Effective

    Requires improvement

  • Caring

    Requires improvement

  • Responsive

    Requires improvement

  • Well-led

    Inadequate

Specialisms / services

  • Accommodation for persons who require nursing or personal care
  • Treatment of disease, disorder or injury
  • Caring for adults over 65 yrs
  • Caring for adults under 65 yrs
  • Dementia
  • Mental health conditions
  • Physical disabilities
  • Sensory impairments

Who runs this service

  • Organisation

    Primrose House is run by Primrose House Ltd

  • Mrs Beatrice Kelly
    Nominated Individual