The Care Quality Commission
  • Dentist
  • Dentist

The Priors Dental Practice Limited

Pinfold Lane, Penkridge, Stafford, Staffordshire, ST19 5AP (01785) 712388

Provided and run by:
The Priors Dental Practice Ltd

All Inspections

During an assessment under our new approach

We carried out this announced on-site inspection on 23 July 2025.

We found the practice had met regulations.

The practice had effective systems to identify and manage risks, including infection prevention and control.

Staff had the skills, knowledge and experience to carry out their roles.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support and treatment when required.

The practice is in Penkridge, Staffordshire and provides private dental care and treatment for adults and children.

There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.

The practice had 5 treatment rooms. At the time of our inspection, there was a total of 25 staff, of which there were 5 dentists, 2 specialist orthodontists, 10 dental nurses, 2 dental hygienists, 3 receptionists, 1 treatment coordinator, a business administrator and a practice manager. We gathered feedback from staff and spoke to a range of staff during our inspection.

4 July 2013

During a routine inspection

Our inspection was arranged with the staff at the practice one working day in advance. This was to ensure that we had time to see and speak with staff working at the practice, as well as people registered with the practice.

During the inspection we spoke with the practice manager and their assistant, the lead dentist, the head nurse and treatment co-ordinator, the infection control nurse, three dental nurses, a hygienist and one receptionist. We also spoke with six people that were registered with the service who attended for appointments during our visit.

We reviewed four sets of dental records and looked at the recruitment folders of three staff. We were shown the infection control processes of the practice and their full range of quality assurance audits.

People that used the practice told us that they received care and treatment that was planned with their agreement and they had received care that had met their expectations.

We saw that all consultations were documented and staff told us that any change in a person's health needs was taken into account when planning their treatment. People told us that the practice was exceptionally clean and tidy and that they had no concerns about the environment.

The planning and delivery of training ensured that the training needs of all staff were met. We saw that there were arrangements in place to monitor the quality and safety of the practice which meant that risks were identified and responded to.