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Inspection Summary


Overall summary & rating

Good

Updated 1 February 2020

About the service

Wigginton Cottage is a residential care home providing accommodation and personal care to eight younger people who have a learning disability. The provider specialises in providing care and support for people who have Prader-Willi syndrome. Prader-Willi syndrome is a rare genetic disorder that results in a number of physical, mental and behavioural disorders.

People at the home have their own bedroom and had access to bathrooms, a lounge, dining area and a kitchen. A garden at the rear of the property was accessible to people.

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

People’s experience of using this service and what we found

Three out of four people told us they did not feel safe living in the home because of the behaviour of one person. The provider was aware of this and had taken action prior to our inspection visit to ensure people’s safety. The risk to the individual was assessed and a risk assessment put in place to mitigate the risk. People were cared for by sufficient numbers of staff who had been recruited safely. People were support by staff to maintain hygiene standards within the home. The provider was able to demonstrate when things went wrong that action was taken to avoid a reoccurrence.

The provider had systems in place to monitor the quality of service provided to people. There was a clear management structure in place and people knew who was running the home. People who used the service had the opportunity to be involved in the running off the home. The provider was able to demonstrate they engaged with other agencies to ensure people received a seamless service.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

The service applied the principles and values of Registering the Right Support and other best practice guidance. These ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice and independence.

The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was Good published (18 April 2019)

Why we inspected

We received concerns in relation to the management of medicines and people’s care needs. As a result, we undertook a focused inspection to review the Key Questions of Safe and Well-led only.

We reviewed the information we held about the service. No areas of concern were identified in the other Key Questions. We therefore did not inspect them. Ratings from previous comprehensive inspections for those Key Questions were used in calculating the overall rating at this inspection.

The overall rating for the service is Good. This is based on the findings at this inspection.

You can read the report from our last comprehensive inspection, by selecting the 'all reports' link for Wigginton Cottage on our website at www.cqc.org.uk.

Follow up

We will continue to monitor information we receive about

Inspection areas

Safe

Good

Updated 1 February 2020

The service was safe.

Details are in our safe findings below.

Effective

Good

Updated 18 April 2019

The service was effective.

Details are in our Effective findings below.

Caring

Good

Updated 18 April 2019

The service was caring.

Details are in our Caring findings below.

Responsive

Good

Updated 18 April 2019

The service was responsive.

Details are in our Responsive findings below.

Well-led

Good

Updated 1 February 2020

The service was always well-led.

Details are in our well-Led findings below.