At this inspection we spoke with the receptionist and practice manager who told us the steps they had taken to improve their infection control. We observed the provider had made improvements to the decontamination room to minimise the risk of cross infection to the staff and people who used the practice.
People told us they could express their views and were given the information necessary to make informed decisions about their treatment. We looked at six individual dental treatment records. All showed the reasons why treatment was recommended, people's agreement to treatment choices and any oral health advice given.
There were procedures in place to clean and sterilise dental equipment to minimise the risk of people getting an infection. Staff had received regular training to prevent the risk of infection. Staff spoken with were aware of their responsibilities in reducing the risk of infection within the practice. However the autoclave was positioned in a open hatch that connected the decontamination room to the staff kitchen.
Staff felt well supported in their professional development and training by the provider and practice manager. However staff did not feel they were supported by the provider, and had to repeatedly request equipment necessary to do their jobs safely.