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Inspection Summary


Overall summary & rating

Good

Updated 12 January 2017

Raleigh House is a residential care home for four people with learning disabilities and other needs such as those associated with autism. There were three people living in the home at the time of our visit. Some people had limited verbal communication.

When we last visited the home on 12 December 2014 the service was meeting the regulations we looked at and was rated Good overall and in all five key questions.

At this inspection we found the service continued to be Good.

Risks to people and the premises were managed well. There were enough staff to care for people appropriately and staff were recruited safely. Medicines management was safe. Staff understood how to keep people safe from abuse.

Staff received the right training and support to care for people. People received food and drink of their choice and had access to healthcare they required. Staff were providing care in line with the Mental Capacity Act 2005.

Staff knew the people they were caring for including the best way to communicate with them. Staff treated people with dignity and respect and supported people to build independent living skills.

People were provided with a range activities they were interested in by staff. People’s care plans were current and were involved in their care reviews. A suitable complaints policy was in place and people, relatives and professionals were encouraged to provide feedback on the service to the provider.

Clear line management was in place and the two registered managers and staff understood their roles and responsibilities well. A range of suitable audits were in place to assess and monitor the quality of service delivery.

The service met all the fundamental standards. Further information is in the detailed findings section of the report.

Inspection areas

Safe

Good

Updated 12 January 2017

The service remains Good.

Effective

Good

Updated 12 January 2017

The service remains Good.

Caring

Good

Updated 12 January 2017

The service remains Good.

Responsive

Good

Updated 12 January 2017

The service remains Good.

Well-led

Good

Updated 12 January 2017

The service remains Good.