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Inspection Summary


Overall summary & rating

Good

Updated 24 November 2020

Minstead House provides accommodation and personal care for a maximum of eight adults who may have learning disabilities or Autism. At the time of the inspection there were seven people living at the service.

We found the following examples of good practice.

• Although visitors were not allowed into the service, the provider had ensured that gym sessions could continue for people and a local trainer visited the home weekly and held gym sessions through the window.

• Personal Protective Equipment such as masks, gloves and aprons were available to visiting professionals on entry to the building.

• People were supported to maintain contact with people important to them via telephone and video calls. The service completed weekly calls to families to provide updates on people’s well-being.

• Where additional staffing support had been required, this was sourced from a sister service of the providers and staff remained at this service to reduce the risk of cross infection.

• Where people or staff had received a positive Covid19 test, the provider followed national guidance relating to self-isolation.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 24 November 2020

We were assured the service were following safe infection prevention and control procedures to keep people safe.

Effective

Good

Updated 24 November 2020

Caring

Good

Updated 24 November 2020

Responsive

Good

Updated 24 November 2020

Well-led

Good

Updated 24 November 2020